Legal Documents

kela 88 Terms & Conditions — Please Read Before Using the Service

Last updated: 1 January 2026    Language: Bengali (bn-BD)    Reading time: ≈ 12 minutes

By creating an account or using any service on kela 88, you are deemed to have fully accepted these Terms and Conditions.

Main Topics At a Glance

The cards below summarize the key terms — read the full details further down

Age & Eligibility

You must be at least 18 years of age to use kela 88's services. Registration by minors is strictly prohibited and is enforced through identity verification.

Deposits & Withdrawals

Minimum deposit is BDT 100. Winnings are sent to bKash/Nagad/Rocket within 5–15 minutes. The minimum withdrawal per transaction is BDT 200.

Bonus Terms

All bonuses are subject to wagering requirements. Any bonus not used within 30 days of being credited will be forfeited. Full details are available on the Promotions page.

Account Security

Each individual may only hold one account. If multiple accounts are found, all of them will be permanently closed and any balances will be forfeited.

Prohibited Activities

Any attempt at fraud, manipulation, use of software exploits, or gaining an unfair advantage will result in immediate account termination.

Dispute Resolution

Please raise any complaint with our support team first. A resolution will be provided within 7 business days. For unresolved disputes, independent third-party mediation is available.

These Terms and Conditions were last 1 January 2026 Last updated on. Clauses changed from the previous version are Yellow highlighted in colour.

1 General Introduction

Kela 88 (hereinafter referred to as "kela 88", "we", "us", or "the Platform") is an internationally registered online gaming and betting service provider. These Terms and Conditions constitute a legally binding agreement between kela 88 and its members (hereinafter referred to as "user", "member", or "you").

By visiting the kela 88 website, creating an account, or using any of our services, you automatically agree to these Terms and Conditions in full. If you do not agree with any of the terms, please refrain from using our services.

Important: We encourage everyone to read this document in full. If you have any difficulty understanding any part of it, please contact our support team.

These Terms and Conditions may be updated from time to time. Any changes will be communicated via your registered email or through a notice on the platform. Continued use of the service following any changes will be considered acceptance of the updated terms.

2 Account Registration & Identity Verification

To create an account on kela 88, the following requirements must be met:

  • You must be at least 18 years only.
  • Each individual may only One Account can be created.
  • You must provide accurate and up-to-date information at the time of registration.
  • You are solely responsible for keeping your account password secure.
  • Accounts may not be transferred or lent to any other person.

Kela 88 may request identity verification (KYC) documents — such as a national ID, passport, or other relevant documents — at any time. Withdrawals may be temporarily suspended until the verification process is complete.

If multiple accounts belonging to the same person are identified, all such accounts will be terminated and all balances and pending winnings will be forfeited.

3 Deposit & Payment Methods

Kela 88 currently accepts the following payment methods:

  • bKash — Minimum deposit BDT 100
  • Nagad — Minimum deposit BDT 100
  • Rocket — Minimum deposit BDT 100

Deposits are credited to your account instantly. If a technical issue causes a delay, it will be resolved within 30 minutes. If the problem persists beyond that, please contact our support team.

Kela 88 does not charge any deposit processing fees. However, your payment provider may apply their own charges — this is entirely subject to that provider's policies.

All payment transactions are secured with SSL encryption. Your card or mobile banking details are never stored on our servers.

4 Withdrawal Policy

The following rules apply when withdrawing winnings:

  • Minimum withdrawal amount: BDT 200
  • Maximum daily withdrawal: BDT 5,00,000 (Higher for VIP members)
  • Withdrawals can only be made using the same method used for the deposit.
  • Processing is typically completed within 5–15 minutes.
  • Withdrawals may be temporarily held if KYC verification is not completed.

Winnings from Bonuses: To withdraw winnings earned from a bonus, the applicable wagering requirements must be met. Full details are provided in the Bonus Terms section.

In the event of a technical error or suspicious activity, kela 88 reserves the right to temporarily hold withdrawals pending investigation. If the investigation clears the account, funds will be released immediately.

5 Bonus & Promotion Terms

Kela 88 regularly offers bonuses and promotional deals. All such offers are subject to the following general terms:

  • All bonuses are subject to Wagering Requirement applicable (typically 20x–40x).
  • To receive a bonus, 30 calendar days will be forfeited if not used within the specified period.
  • The welcome bonus is available to Once will be available.
  • Not all games contribute equally to bonus wagering — slots contribute 100%, table games contribute 10%.
  • Kela 88 reserves the right to cancel any bonus at its discretion.

Specific promotional offers may carry additional terms, which will be clearly stated on the offer page. In any bonus-related dispute, the decision of kela 88 shall be final.

To see our latest promotions and offers, visit our Promotions Page Visit.

6 Betting Rules

Please read the following rules carefully before placing a bet on kela 88:

  • Minimum bet: BDT 10. Maximum bet limits are determined by the odds of each individual event.
  • Once a bet is confirmed, it cannot be cancelled.
  • Kela 88 is not responsible for bets lost due to internet disconnection or technical errors.
  • If a bet is confirmed at incorrect odds, kela 88 reserves the right to void that bet.
  • If a match is cancelled in Sports Betting, the stake will be refunded.

Odds in live betting change in real time. The odds displayed at the moment you submit your bet are the odds that will apply — any subsequent changes will not affect your bet. Placing multiple bets on the same outcome in the same match (arbitrage) is strictly prohibited.

Warning: Match fixing, leaking information, or placing bets using insider knowledge is strictly prohibited and constitutes a criminal offence.

7 Prohibited Activities

The following activities are strictly prohibited on kela 88 and will result in account termination and balance forfeiture:

  • Registering with false information or submitting fraudulent documents during identity verification.
  • Using automated bots, scripts, or third-party software to play games.
  • Creating multiple accounts to exploit the bonus system.
  • Selling, transferring, or sharing your account with another person.
  • Using the platform for money laundering purposes.
  • Any attempt at hacking or exploiting system vulnerabilities.
  • Any form of fraud or threats directed at other members.

Information regarding such activities may be reported to the relevant authorities and legal action may be taken.

8 Responsible Gaming

Kela 88 is firmly committed to responsible gaming. We want our members to enjoy gaming as a form of entertainment — never as a source of problems in their lives.

The following responsible gaming tools are available on our platform:

  • Deposit Limits: Set daily, weekly, or monthly limits.
  • Cooling-Off Period: Take a temporary break for 1–30 days.
  • Self-exclusion: Lock your account for a period of 6 months to 5 years.
  • Reality Check: You will be reminded of your session duration at regular intervals.

If you or someone you know appears to be struggling with a gaming problem, please contact our support team. We will assist you with complete confidentiality.

For more details, visit our Responsible Gaming Page See.

9 Privacy & Personal Data

Kela 88 treats the protection of your personal information with the utmost seriousness. Data collected during registration and the KYC process is used solely for the following purposes:

  • Account management and identity verification.
  • Payment processing and fraud prevention.
  • Meeting regulatory requirements.
  • Customer support and issue resolution.

We do not share your information with any third party without your consent. However, information may be disclosed to the relevant authorities where required by law. For more details, please see our Privacy Policy is provided on the page.

10 Account Closure & Termination

Any member may voluntarily close their account at any time. Any remaining balance should be withdrawn before closing. kela 88 reserves the right to close an account under the following circumstances:

  • Violation of these Terms and Conditions.
  • If fraud or deceptive activity is proven.
  • Registering with false information.
  • Account has been inactive for an extended period (more than 12 months).
  • For legal or regulatory reasons.

If your account is closed due to a violation of our Terms & Conditions, no remaining balance or pending winnings will be refunded.

A monthly fee of BDT 100 may be charged on inactive accounts after 12 months. Once the balance reaches zero, the account will be closed automatically.

11 Dispute Resolution

If you have a dispute or complaint, please follow the process outlined below:

  1. Step One: Contact our support team via live chat or email. Most issues are resolved within 24 hours.
  2. Step Two: If your issue remains unresolved after contacting support, you may submit a formal complaint. A detailed response will be provided within 7 business days.
  3. Step Three: In unresolved cases, independent third-party mediation is available.

In the event of any loss caused by an error on kela 88's part, the maximum compensation shall be limited to the amount wagered in that transaction. kela 88 is not liable for emotional distress, loss of income, or any other indirect damages.

12 Amendments to Terms & Legal Jurisdiction

Kela 88 may update these Terms and Conditions at any time without prior notice. However, for significant changes, members will be notified at least 7 days in advance via their registered contact details.

If you continue using kela 88 after any changes take effect, you will be considered to have accepted the updated terms. If you do not wish to accept the changes, please stop using the service and contact support to close your account.

The date of the latest update is always displayed at the top of the page. To request a change history, please contact our support team.

If any part of these Terms and Conditions is found to be invalid or legally unenforceable, the remaining terms will continue in full effect. These Terms and Conditions are governed by their original version — in the event of any translation discrepancy, the original version shall prevail.

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